Cheat sheet

Quick reference

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NurseSavvy Cheat SheetProcedure

Homelessness & Healthcare Access Barriers

Homelessness is a healthcare access problem with direct clinical consequences, not only a social problem. Clients face compounding barriers: no stable address for reminders or mail, no safe or refrigerated medication storage, inconsistent food and clean water for dosing, transportation barriers, missing ID documents needed for insurance enrollment, untreated mental illness and substance use, and stigma that discourages seeking care. The nurse's role is to deliver realistic healthcare within the client's current situation, build trust through nonjudgmental presence, and connect to housing and case-management resources — securing housing itself is a social work function.

High-prevalence conditions to actively screen for in this population.

Assess at every outreach encounter — safety and basic needs come before education.

Evidence-based first-contact sequence at a mobile health van or outreach site.

First-contact outreach priorities

  1. Safety + basic needsshelter, food, weather exposure
  2. Build trusttrauma-informed, nonjudgmental
  3. Screenchronic + mental health + substance use
  4. Connectcase management + FQHC

Federally Qualified Health Centers (FQHCs) are the safety-net providers: they deliver comprehensive primary care — including chronic disease management — to anyone in a medically underserved area regardless of insurance status or ability to pay, using a sliding fee scale. They are not limited to homeless clients, and Medicaid enrollment is not required. The emergency department is for acute conditions and does not provide ongoing chronic-disease care. Insurance alone does not equal access: accommodation barriers (weekday-only 9–5 hours, months-long appointment waits) block care even when clinics accept Medicaid.

Emergency department vs FQHC for ongoing care

Emergency departmentFederally Qualified Health Center
Best forAcute, urgent conditionsOngoing primary + chronic care
ContinuityEpisodic, reactiveContinuous medical home
Cost to uninsuredHigh, billedSliding fee scale
Who is servedAnyone, acute careAll in underserved area, any insurance

Emergency department

Best for
Acute, urgent conditions
Continuity
Episodic, reactive
Cost to uninsured
High, billed
Who is served
Anyone, acute care

Federally Qualified Health Center

Best for
Ongoing primary + chronic care
Continuity
Continuous medical home
Cost to uninsured
Sliding fee scale
Who is served
All in underserved area, any insurance

Adapt the care plan to where the client actually sleeps tonight.

Report Nowescalate immediately

Report-now: address the acute threat and engage social work / case management immediately.

Hypothermia or frostbite
Heat illness
Spreading cellulitis
untreated serious infection
Active TB symptoms
cough, fever, weight loss, night sweats
Suicidal ideation
Unsafe discharge with no plan for essential care

Clinical Pearl

Before you write a care plan, ask where the client sleeps tonight — a perfect regimen that needs refrigeration or transportation the client doesn't have will fail.

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